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How hez882 Handles Your Personal Information

Your account and payment data belong to you. This policy explains exactly what we collect when you use hez882, how we use it, and what options you have — including how wallet transactions through DANA, OVO, and GoPay are processed and stored.

Account DataWallet PrivacyCookie ControlData Access Rights
hez882 How hez882 Handles Your Personal Information
DATA PRACTICES

How We Protect and Manage Your Information

Account Security Your account is protected with OTP verification at login. We use SSL encryption across all data in transit, so information moving between your device and our servers stays private.
Cookie Use We use cookies to keep your session active and remember your preferences. You can review and adjust non-essential cookie settings at any time from the cookie preferences panel in your browser.
Data Retention Account and transaction records are kept for as long as your account is active and for a period after closure as required by applicable financial rules. You may request a summary of what we hold.
Requesting Changes You can ask us to correct, export, or delete your personal data. Submit the request via live chat or email with your verified account details, and we will respond within a reasonable timeframe.
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Open the chat window from your account dashboard to speak with a support agent about data requests, deletion, or access questions.
Email Support Send a written request to our support email for formal data inquiries. Include your registered account details so we can verify and respond promptly.
Account Settings Some data preferences — like marketing communications and cookie choices — can be managed directly inside your account settings without contacting support.

Privacy Questions Answered

We collect your name, email address, phone number, and the device information used to access your account. Payment method details linked to DANA, OVO, or GoPay are also recorded when transactions are made.

We share data only with payment processors like DANA, OVO, and GoPay as needed to complete transactions, and with service providers under strict data agreements. We do not sell your personal information.

Contact support via live chat or email using your registered account details. We will verify your identity and provide a summary of the personal data associated with your account.

Yes. Submit a deletion request through our support channels. Some transaction records may be retained for the period required by applicable financial rules, but marketing and profile data will be removed.

Transaction records are stored for compliance purposes. Your full wallet PIN or authentication credentials are never saved on our servers — payments flow through each provider's own secure system.

Contact our support team immediately via live chat. Change your password and review recent login activity in account settings. We investigate all reported incidents and act to secure the affected account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.